LlamaGen.Ai Privacy Policy

Introduction

This privacy notice for LlamaGen.Ai ("we", "us", or "our"), describes how and why we might collect, store, use, and/or share ("process") your information when you use our services ("Services"), such as when you:

• Visit our website at LlamaGen.Ai, or any website of ours that links to this privacy notice
• Engage with us in other related ways, including any sales, marketing, or events

Questions or concerns? Reading this privacy notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our services. If you still have any questions or concerns, please contact us at [email protected] .

Personal Data We Collect

Personal information you disclose to us

We collect information that you voluntarily provide to us when you register on the Services, express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us.

The personal information we collect may include the following:

• Email addresses
• Usernames
• Passwords

We do not process sensitive information.

How We Use Your Personal Data

We use your personal data to:

• Provide, Improve, and Develop the Platform
• Maintain a Safe and Secure Environment

How We Share Your Personal Data

We do not sell your personal data. We share only the data reasonably necessary for the purposes below with the following categories of service providers:

• AI and media processing providers, including OpenAI, Microsoft Azure OpenAI, Google, Replicate, and fal.ai, which may receive prompts, uploaded reference materials, generation settings, and outputs to provide the generation or editing feature you select and apply safety controls.
• Hosting, storage, and database providers, including Vercel, Cloudflare, Amazon Web Services, and Supabase, which process account records, user content, application data, and logs to host, store, secure, and deliver the Services.
• Payment and commerce providers, including Waffo Pancake, Lemon Squeezy, Stripe, Polar, and Apple, depending on the checkout channel available to you. They process billing and transaction data to authorize payments, manage subscriptions, calculate taxes, prevent fraud, and handle disputes or refunds. We do not store your complete payment card number.
• Login and user-authorized integration providers, including Google, Apple, Facebook, X, Discord, Google Drive, and Slack when you choose the relevant sign-in or connection.
• Analytics and usability providers, including Google Analytics, Microsoft Clarity, Plausible Analytics, and PostHog, which may receive device, cookie, IP-derived location, and usage information to measure and improve the Services.

We may also disclose personal data to professional advisers, authorities, or transaction counterparties when reasonably necessary to comply with law, protect rights and safety, investigate abuse, or complete a merger, financing, acquisition, or sale of assets.

Your Data Rights and Account Deletion

Depending on where you live, you may have the right to access and receive a copy of your personal data, correct inaccurate data, delete data, restrict or object to processing, receive portable data, withdraw consent, and complain to your local data protection authority.

You can review or correct available profile information in your account settings. To permanently close your account, visit Settings > Support and select Delete Account. If that option is unavailable, or to exercise another data right, email [email protected] with the subject Privacy Request and state the email associated with your account and the request you are making.

We may verify your identity before completing a request. We will respond within the period required by applicable law and explain any lawful limitation. Account deletion is subject to limited retention where required for legal, tax, fraud-prevention, security, backup, or dispute purposes.

Information Security

LlamaGen.Ai maintains appropriate technical, administrative, and physical safeguards that are designed to prevent unauthorized access, use or disclosure of personal data we collect or store and to ensure a level of security appropriate to the risk.

Contact Information

If you have questions or complaints about this Privacy Policy or our practices, or wish to exercise a data right, please contact us at [email protected].